The Call Centre


In the spotlight: Ash Atalla

Ash Atalla has shows lined up for Sky, the BBC, Channel 4 and is looking at US remakes of Roughcut Television’s series. Having redefined comedy by co-creating The Office, Atalla tells TBI about the business, his career and plans TBI: Which executive helped shape your career? AA: One is Clare Pizey, a BBC exec (eds […]

Ob docs: obsolete or of the moment?

Rumblings that the ob doc trend is stifling creativity on both sides of the Atlantic have divided the factual programming industry. Is the genre coming to the end of its cycle, or is it simply evolving, asks Jesse Whittock The commissions of History’s Pawn Stars and American Pickers in 2009 and 2010 respectively ushered in […]

News brief: BBC Three goes back to The Call Centre

UK digital channel BBC Three has commissioned a second season of its ob doc series The Call Centre. The in-house BBC Factual Production show follows the lives of workers at the Swansea-based call centre Save Britain Money and its larger-than-life CEO. The first season began in June to solid ratings prompting BBC Three controller Zai […]

iPlayer receives record mobile traffic in June

The BBC’s iPlayer video-on-demand service had a record proportion of mobile traffic in June, as viewing on PC sunk to an all-time low in terms of viewing percentage. In the month, the BBC said that a record 32% of total iPlayer programme requests for TV and radio in June came from mobile and tablet devices, […]